Is Your Brand Telling the Story You Want?
- Emma Boghossian
- Sep 14, 2024
- 3 min read
Updated: Apr 9

Brands aren’t just logos or slogans—they’re evolving stories, shaped by every decision, interaction, and customer experience. Whether you realize it or not, your brand is constantly being defined. The question is: are you in control of that narrative, or are you leaving it up to chance?
Branding by Default: The Risk of Letting Others Shape Your Brand
If you’re not intentional about your brand, it develops on its own—often in unpredictable ways. A brand by default is shaped by market trends, public perception, and reactive decisions rather than a clear, defined identity. This lack of strategy leads to mixed messages and an inconsistent brand image.
Think about a company that claims to be eco-friendly but partners with wasteful suppliers, or a business that promotes innovation but relies on outdated practices. These inconsistencies don’t go unnoticed. Research shows that 86% of consumers value brand authenticity, and they quickly spot when actions don’t align with words (Stackla). Over time, these gaps weaken trust and loyalty.
When you leave your brand to evolve on its own, you let outside influences—competitors, customers, even algorithms—define it for you. This not only risks misrepresenting your values but also makes it harder for you to tell your own story.
Branding by Design: Building a Brand with Purpose and Consistency
On the other hand, branding by design means taking control of your brand story. This involves crafting a message that reflects your values and purpose and adapting it as your business grows, while still keeping a consistent core identity. Brands built by design don’t just react; they lead.
At Metrix Marketing, we always start by asking our clients: What does your brand stand for? Strong brands don’t try to be everything to everyone. They focus on one clear idea and build everything around it. For example, Patagonia’s commitment to environmental activism is evident in everything they do, from materials to political stances. They don’t follow trends—they set them, and their customers respect that consistency.
Key Principles of Branding by Design
Know Your Purpose Great brands are driven by a clear purpose. Ask yourself: Why does your company exist, and why should people care? Without a purpose, your brand lacks direction. In B2B, technical, and AEC fields, your purpose might be centered on reliability, innovation, or community impact. Define it and let it guide everything you do.
Focus on One Big Idea Trying to stand for everything dilutes your message. Choose one strong idea to own—like Nike with performance or Apple with simplicity. What will your brand be known for?
Be Consistent and Adaptable A brand by design isn’t rigid; it’s steady in values but flexible in execution. As the market evolves, so should your approach, but your core identity should stay the same. Consistent branding across platforms can increase revenue by 23% (Lucidpress).
Lead with Vision, Not Popular Opinion Great brands are built with a clear vision. Trying to appeal to everyone dilutes your impact. Instead, be bold and stand by your principles. Brands that stand firm on their values attract loyal followers, even if it means not pleasing everyone.
Branding by Design vs. Branding by Default: Why It Matters
The difference between branding by default and branding by design is significant. One approach leaves your reputation to chance, while the other allows you to actively shape a meaningful, lasting brand. Brands built by design are intentional, resilient, and positioned for long-term success, while brands built by default are constantly reacting to external forces.
Your Brand’s Future Starts with Your Choices Today
Brands are not static—they grow and change with every interaction. Studies show that 74% of consumers are more likely to buy from brands that provide a consistent experience (Gladly). If you’re not actively shaping your brand, others will do it for you, whether through online reviews, word-of-mouth, or social media impressions.
By taking control of your brand’s story, you ensure it aligns with your values, resonates with your audience, and has a lasting impact.
At Metrix Marketing, we believe in building brands with intention and purpose. We help AEC, technical, and B2B companies create brands that are not only authentic but also impactful and memorable. Through strategic insight and creative execution, we help clients control their narrative and create a brand that truly connects.
Ready to tell your story with purpose? Let’s talk. Contact Metrix Marketing today, and let’s build a brand that makes an impact.
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